Can you speak to us in confidence?
All of our staff (Doctors, Nurses, HCAs, Care Navigators and Administrators) are bound by a professional code which means that even if you are under the age of 16 you have the same right to confidentiality as anadult.
We will not pass on any information about your visit to anyone unless we feel you are in serious danger (a very rare situation) and even then we would always discuss this with you first.
When booking your appointment you can, if you wish, specify whether you want to see a male or female doctor. If you would like to bring a family member or friend to your appointment - that's fine.
Very occassionally you may need an 'intimate examination'. We will always discuss this with you first. You have the choice to refuse this, come back another time or attend another clinic. If you decide to have the examination we will offer you a chaperone (another member of staff - usually a nurse- to attend, if you wish).
Common Health Problems
There are some common problems that may affect you and you may wish to discuss with one of our team:
- Skin problems
- Period problems
- Headache/ migraine
- Family/ relationship problems
- Stress/ low mood
- School/ college problems - exams/work/bullying
- Lifestyle: weight/ eating/ diet
- Lumps and bumps: skin, testicles, breasts or vagina
- Peer pressure - being enouraged to do something by your friends that you don't feel happy about
- Worries about alcohol/ smoking/ using drugs
- Having sex/ safe sex/ contraception/ sexually transmitted infections (STIs) (We can help with all contraception, including emergency contraception, including if you are under 16)
- Free condoms are available - please make an appointment with the nurse
- Sexuality - straight or gay?
Where else can I go for help?
Some teenagers are worried about going to the doctor's surgery for help. We hope this information will make it easier for you to see us but if you prefer, there are many other places you can get confidential help and advice:
Parent or family member
Can be surprisingly helpful and are often more aware than you might think. We may encourage you to discuss your problem with your parent(s) but only if you are happy to. We will not pass on any information to them ourselves, even if you are under 16.
Contact her through your school
Yor Sexual Health Clinic
For free & confidential advice and help on Contraception, Sexually transmitted infection Click Here
NHS 111 Tel: 111 (24 hours)
NHS information and advice service, providing advice and details of medical services including where to go for emergency contraception.
Beat Eating Disorders
Beat Eating Disorders is the UK’s leading charity supporting anyone affected by eating disorders, anorexia, bulimia, EDNOS or any other difficulties with food, weight and shape. Beat are here to support eating disorder sufferers and their families and campaign on their behalf for better treatment.
BUZZ US is a text messaging service for young people aged 11-18. Young people across North Yorkshire are able to text 07520 631168 regarding any Mental Health and Wellbeing issues and receive advice, support and signposting from one of the Compass Buzz Wellbeing Workers. To find out more Click Here
Recovery College Online
Tees, Esk and Wear Valley Foundation Trust have worked with Academic Health Science Network to develop a site full of advice, ideas and online courses to support young people with their mental health and wellbeing https://www.recoverycollegeonline.co.uk/young-people/
More Websites / Phone Lines
Here are some excellent websites and phone lines you can start with. Websites will contain links to others.
General for young people:
- http://www.childline.org.uk 0800 1111 (24 hours)
- http://www.brook.org.uk 0800 018 5023
- http://www.fpa.org.uk 0845 310 1334 Sexual health direct run by family planning association help line (Monday to Friday 9am to 6pm). Confidential information and advice on contraception and sexual health and details of family planning and sexual health clinics.
- http://www.mariestopes.org.uk Marie Stopes 0845 300 8090
- http://www.BPAS.org.uk British Pregnancy Advisory Service 08457 30 40 30
- Sexual Health Line 0800 567123 (24 hours) - Free confidential advice on STIs, sexual health and where to find local services.
- https://papyrus-uk.org/ Prevention of Young Suicide
If you have any ideas that will help us to improve our service to you, we have a suggestion box at reception. You could also talk to the patient services team or the Business Manager.
A great way to get involved and help shape the services that are availble to young prople in our locality is by joining the patient practice group. You will be contacted from time to time and asked to attend focus groups or participate in questionnaires that will be used to review and improve services. If you are interested in becoming part of the participation group, please completed the form below.