Mental Health Support Services

single access

Those in mental distress can now contact their local TEWV crisis service using the new single point of access telephone number 0300 0200317. This will replace individual contact numbers for crisis services in County Durham, Darlington, Teesside and North Yorkshire and York.

People with learning disabilities and/or autism can also contact crisis services using this number.

Advice and information which may be helpful in a mental health emergency is also available here:

 Are you concerned about financial hardship, accommodation, isolation, access to food?

The Living Well team are coordinating this kind of support for people – charities, volunteer organisations and food deliveries for example. Contact 01609 780780 or click on the image.

For patients that are struggling with stress, anxiety, depression, obsessive compulsive disorder (OCD) and phobias.

You can refer yourself directly to a psychological therapies service (IAPT) without seeing your GP, either using the online referral form or by phoning 01423 852137.


Healthwatch website includes links for mental health helplines and apps for mental health wellbeing. 


Just B counselling have launched a 'Hear to Help' line available to anyone, 8am-8pm, seven days a week and will be staffed by specialist support workers.

Call 01423 856799

collegeThey have free online courses available, including 'Coping with a Mental Health Crisis' which offers ways to help yourself or someone else in the short or longer term.


MBCT is a group-based programme that combines mindfulness meditation and cognitive behavioural therapy; it has a robust evidence base. They usually run face-to-face courses of MBCT but because of the Covid-19 situation, they are now providing ‘live’ (interactive) online courses instead.

The courses are for people aged 18+ who experience repeated episodes of depression or who are stressed by parenting or caring for someone with mental health problems.

every mind matters

The Every Mind Matters platform now incorporates the new Covid-19 mental health guidance and provides content to help people look after their mental and physical health while staying at home.


The Samaritans can be called 24hrs, 365 days a year. They are available to listen for anyone who's struggling to cope and who needs someone to listen without judgement or pressure. Call them free on 116 123

Association of Paediatric Chartered Physiotherapists

Physiotherapy Referral Guide for Children - please follow the link below for useful information on common conditions such as flat feet, bowed legs and how to choose the correct footwear for children.


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