Letters have been sent by the government to ‘very high risk’ patients already. This includes people who:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition or are taking medicine that makes them much more likely to get infections
  • are pregnant and have a serious heart condition

These patients are advised to SHIELD themselves for 12 weeks see the Government advice on Shielding.

If you have received a NHS letter or are caring for someone who has, you can register for further support by clicking here or call 0800 028 8327 (the Government's new dedicated helpline)

NHS Volunteer Responders

For those who might need support while shielding or self-isolating, the NHS Volunteer Responders can help with tasks such as collecting shopping and prescribed medicines or driving patients to medical appointments. The scheme is already helping thousands of people every day.

People who have been advised to shield can ask volunteers for short-term help by calling 0808 196 3646 between 8am - 8pm.

Social Distancing

Patients who are ‘at increased risk’ are :

  • those over the age of 70 (regardless of medical conditions)
  • those who are pregnant
  • those with pre-existing conditions which make them eligible for the annual flu vaccine, (full list on at risk group on NHS website)

These patients need to very strictly follow the Government advice on Social Distancing. We do not yet know how long they are expected to do this.


Test & Trace

If you have suspected COVID-19 or someone in your household does then you should follow the Government advice on Self Isolating.

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