Latest News and Staying in Touch with Spa Surgery




UPDATE - 12th August 2022

The technical issue we were experiencing earlier in the week has been rectified.  Those patients that have not booked an appointment will be receiving another link later today.

Thank you all for your patience and understanding.



Dear Spa Patients

We are continuing to work to rectify an issue with the appointment links we sent out last Friday to patients eligible for the flu vaccination.

If you have access to the online booking system you can log onto SystemOnline and book into the clinics that way, if not, you can phone the flu line number on the invitation message which is open 10am-11am and 2pm-3pm.  Rest assured there will be plenty of appointments. 

Please DO NOT ring the main practice number.

Thank you for your patience.

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Accessing Services

We continue to work differently during this time, but the surgery and other NHS services remain open. We continue to offer:

e-consultation system

If you have access to the internet, this is by far the easiest way to submit your health queries to us and for a clinician to review your needs. Whether it’s an ailment or an admin query, it can be dealt with online. You can also submit photos. Using the e-consult system for non-urgent matters saves you waiting on the phone and reduces wait times for our urgent calls.

Telephone consultations

To keep our patients and staff safe, your first contact with a clinician will be on the phone. This allows clinicians to ensure that only patients that really need examining come into the surgery.

Push Doctor -  Video Consultations

We have access to video consultations with Locum GPs. You can access these by requesting a link from our Care Navigator Team or alternatively download the app and book your own video consultation appointment (please note this is only when the Practice deems it necessary to use this service). You will need photgraphic ID (e.g. driving license or Passport) and the Locum will be able to access your records and prescribe where required or advise you of the next best steps to treat your condition. 

Face to Face consultations

If in your first contact with a clinician, they feel it’s necessary for you to attend the surgery, you will be invited to do so. Fewer face to face attendances ensures our environment remains clean and safe.

Zero Tolerance

NHS Digital Data Collection

You may have seen or heard in the media about the plans to share your medical data with NHS Digital referred to as ''General Practice Data for Planning and Research (GPDfPR)”.

What is GPDfPR?

-Following endorsement by the British Medical Association (BMA), Royal College of General Practitioners (RCGP) and National Data Guardian, NHS Digital is collecting and disseminating GP data for planning and research.

-This is intended to replace many of the previous ad -hoc data extractions and sharing agreements that have occurred. 

Do we have to share our patient’s data?

Yes.  GPDfPR it is a legal requirement for practices.

For more information about this see the GP Practice PrivacyNotice under the heading 'NHS Digital Data Collection from the Practice' on our website

Privacy Notice


If you wish to opt-out please complete the attached form and return it to the practice via e-mail ( or post.

Opt Out Form

For further information please see NHS Digital..