Latest News

STAFF ILLNESS AND ISOLATION

 

UPDATE - 17th November 2021

We continue with our staffing shortages this week as further staff are affected.  Where possible our staff continue to work longer days and extra shifts to accommodate and cover as many appointments as possible for those colleagues who are isolating or unwell.

Where possible we are booking Locum (cover) staff to try and cover these gaps but as this situation is widespread across practices we are not able to cover all shifts.

You may find that your appointment moves to another GP who can see you face to face if required.

These challenging times are likely to continue for the next couple of weeks, but we thank you for your continued patience and understanding.

The Spa Surgery

 

 

Home Library Service

We need your help - Covid Vaccination Boosters

We have seen a big increase in communications from our patients asking about the Covid Vaccination Booster Programme. 

Please do not contact the surgery to ask about a Covid booster jab. This blocks the lines for our patients who need treatment. 

The NHS National Booking Service will let you know when it's your turn to have a booster dose.  Some of those in the original nine priority groups will not be eligible for the top-up until the new year.

 https://www.england.nhs.uk/2021/09/nhs-begins-covid-19-booster-vaccination-campaign/

 https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine/

 Please help us and wait to hear from The National Booking Service.

 Thank you

The Spa Surgery

Ask Your Pharmacist

This week is Ask Your Pharmacist Week and is the flagship annual public awareness campaign for community pharmacy across the UK.
This year the theme is ‘Your local pharmacy can help’.

The range of clinical services provided by community pharmacies has expanded significantly in recent years and several more have been introduced in 2021. To find out more about these new services click to see the video link below

http://www.npa.co.uk/ayp2021

 
 

Zero Tolerance
masks

Mask Wearing at Spa Surgery

Throughout the pandemic we have strived to make the surgery as safe as possible for our patients, staff and visitors.  We have remained open throughout and will continue to do so.

However from July 19th 2021 we need your help to continue to do so.

Nothing is going to change here at Spa.  Please still wear your mask when visiting the surgery and inside the building.

Please use the hand sanitisers available and keep your distance from others. Our staff will continue to clean rooms in between patients and will continue to wear PPE.

 

We appreciate this is frustrating but we know that when sick and vulnerable patients come to see us (remember some of these cannot have the vaccines) they need to be protected, so it would be wrong of us to remove the precautions we have in place.

 

The pandemic is not over and COVID 19 has not gone.  Please help us to continue to keep you all safe.

 

Thank you for your support

Spa Surgery

NHS Digital Data Collection

You may have seen or heard in the media about the plans to share your medical data with NHS Digital referred to as ''General Practice Data for Planning and Research (GPDfPR)”.

What is GPDfPR?

-Following endorsement by the British Medical Association (BMA), Royal College of General Practitioners (RCGP) and National Data Guardian, NHS Digital is collecting and disseminating GP data for planning and research.

-This is intended to replace many of the previous ad -hoc data extractions and sharing agreements that have occurred. 

Do we have to share our patient’s data?

Yes.  GPDfPR it is a legal requirement for practices.

For more information about this see the GP Practice PrivacyNotice under the heading 'NHS Digital Data Collection from the Practice' on our website

Privacy Notice

 

If you wish to opt-out please complete the attached form and return it to the practice via e-mail (spa.surgery@nhs.net) or post.

Opt Out Form

For further information please see NHS Digital..

Accessing Services

We continue to work differently during this time, but the surgery and other NHS services remain open. We continue to offer:

e-consultation system

If you have access to the internet, this is by far the easiest way to submit your health queries to us and for a    clinician to review your needs. Whether it’s an ailment or an admin query, it can be dealt with online. You can also submit photos. Using the e-consult system for non-urgent matters saves you waiting on the phone and reduces wait times for our urgent calls.

Telephone consultations

To keep our patients and staff safe, your first contact with a clinician will be on the phone. This allows clinicians to ensure that only patients that really need     examining come into the surgery.

Video consultations

If you have a smart phone, we can send you a link before your appointment, meaning you will see your GP whilst you are speaking to them.

Face to face consultations

If in your first contact with a clinician, they feel it’s necessary for you to attend the surgery, you will be invited to do so. Fewer face to face attendances ensures our environment remains clean and safe.

Latest minutes Spa Surgery Patient Group - Nov 2020

Getting Your View

We welcome feedback from our patients and we encourage you to join our Patient Participation Group where you can become an active part of guiding the development of our patient services.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.